Terms of Service

Last updated: June 2026

Please read these Terms of Service ("Terms") carefully before using the Thermopia website or placing an order. By accessing our website or making a purchase, you agree to be bound by these Terms.

Use of This Website

The Thermopia website is provided for lawful personal and commercial use only. You agree not to use this website in any way that is unlawful, harmful, or disruptive to others. We reserve the right to restrict or terminate access to our website at our sole discretion and without prior notice.

All content on this website — including text, images, product descriptions, and branding — is the property of Thermopia and may not be reproduced, distributed, or used without our written permission.

Product Descriptions and Pricing

We make every effort to ensure that product descriptions, specifications, and pricing on this website are accurate and up to date. However, errors may occasionally occur. Thermopia reserves the right to:

Correct typographical or pricing errors at any time without prior notice
Update or modify product specifications without notice
Limit quantities available for purchase

Product images are for illustrative purposes. Actual products may vary slightly from images shown.

Order Acceptance and Cancellation Rights

Placing an order on the Thermopia website constitutes an offer to purchase — it does not constitute a binding contract until we confirm acceptance of your order. We reserve the right to refuse or cancel any order at our discretion, including orders placed at an incorrect price, orders that appear fraudulent, or orders we are unable to fulfil due to supplier availability.

If we cancel your order, you will receive a full refund of any payment made. We are not liable for any losses arising from an order cancellation.

For customer-initiated cancellations, please refer to our Returns & Refund Policy.

Limitation of Liability

To the fullest extent permitted by applicable law, Thermopia's total liability to you in connection with any purchase or use of our website shall not exceed the amount paid by you for the product or service in question.

Thermopia shall not be liable for:

Indirect, incidental, or consequential loss or damage
Loss of profits, revenue, data, or goodwill
Delays or failures caused by circumstances beyond our reasonable control, including freight carrier delays, customs processing, natural events, or supplier issues

Nothing in these Terms excludes or limits liability that cannot be excluded or limited under applicable law.

Warranties and Disclaimers

Our products are sold with the manufacturer's warranty as described on each product page. Beyond this, to the extent permitted by law, Thermopia makes no additional warranties, express or implied, including warranties of fitness for a particular purpose or merchantability.

Governing Law

These Terms are governed by and construed in accordance with the laws applicable to international e-commerce transactions. Where a dispute cannot be resolved informally, both parties agree to submit to the non-exclusive jurisdiction of a competent court. We are committed to resolving disputes fairly and efficiently; please contact us first at support@thermopia.com before initiating any formal proceedings.

Changes to These Terms

We may update these Terms from time to time. The current version will always be posted on this page with the effective date. Continued use of our website after any update constitutes acceptance of the revised Terms.

Contact

For any legal enquiries or questions regarding these Terms, please contact us at support@thermopia.com.